Frequently Asked Questions

All programs are customizable.

Contact us for a free consultation to find out what program is best for you.

In-person training is limited only by the size of your space. For virtual programming, your access is unlimited.

Yes, we have an on-line learning module that can be used as a stand-alone or paired with a live webinar with Dr. Orsini.

Our on-line learning modules are accredited for CEU/CME.

All levels from PGY1 to the most senior physicians.

Yes, we offer private coaching opportunities with Dr. Orsini. Remote learning modules are also available.

Yes, absolutely. Our unit based programs offer train-the-trainer options to make sure your staff members can teach as well.

Yes, several. There are also testimonials listed on our website.

Yes, our clients have consistently demonstrated dramatic improvements in Patient Satisfaction (HCAHPS) scores after training. Through real culture change scores remain high with little or no on-going training necessary.

Yes, the program starts with an initial evaluation of all aspects of your patient’s experience. The Orsini Way will take a formal tour and examine your patient’s journey through your facility.

Since TOW trains your entire staff in a short time you should expect immediate and sustained results. Other programs take months or years to see improvement and require on-going training.

Yes, The Orsini Way is the only program designed and taught by a physician Dr. Orsini, President of The Orsini Way is a practicing neonatologist at one of the busiest NICU’s in the country.

No, we come with everything, including professional actors. All you need to do is provide the space.