3 Ways HR Can Use a Doctor’s Approach to Navigate Difficult Conversations – benefitnews.com

By Amanda Schiavo – Originally Posted on Employment Benefit News As a result of the COVID-19 pandemic, HR leaders are finding that they are having difficult conversations with employees on a more frequent basis. These conversations are never easy or natural, especially when they can’t be in person, but there are strategies employers can take…

Keys To Navigating Successfully Through Tough Conversations With Employees – Forbes

It’s a common misconception that communication is simply about providing information. Effective communication is primarily about the ability to build rapport and establish trust.” Thank you to Forbes and Kathy Caprino for sharing the insight of our unique communications training programs and how that knowledge can be put to use by a myriad of business verticals in this inspiring…

We are excited to announce our partnership with MEDNAX, Health Solutions Partner

We are thrilled to announce our partnership with the health solutions company, MEDNAX, which will expand the availability of our communication training programs to a growing number of medical centers. MEDNAX’s commitment to the patient experience aligns with the teachings of our training sessions in which we focus on developing trust, authentic delivery, genuine compassion and…

Good News About Bad News

A non-profit teaches doctors the art of breaking bad news with compassion. Illustration by James O’Brien “Everybody seems to have a story about a doctor who told them tragic news but failed to do it the right way,” says Dr. Anthony Orsini, founder of the nonprofit Breaking Bad News Foundation. Telling families awful, hard-to-fathom medical realities…

Breaking Bad News Foundation

Communication skills are often difficult to master, and it is a skill that few people are trained in. With that notion comes a four-letter word: HOPE.  The BBN Foundation hopes to change that for the medical world; they teach physicians how to properly deliver bad news to patients, while still shining some light on a negative situation.…