Press Release

Did You Choose a Good Doctor?

February 18, 2022

The doctor-patient relationship is important. Ensure your doctor is the right fit by looking for these six important characteristics. By Paul Wynn | Feb. 18, 2022, at 12:39 p.m. This article is based on reporting that features expert sources. Your doctor might have an incredible medical pedigree and be admired by fellow physicians, but is…

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The DO Book Club, Feb. 2022: It’s All in the Delivery and Motherhood, Medicine & Me

February 1, 2022

One DO details his quest to improve patient communication, and another shares her experiences as a mother and OB-GYN, in this month’s featured reads. Feb. 1, 2022 February 2022 issue Editor’s note: The views expressed in this article are the author’s own and do not necessarily represent the views of The DO or the AOA.…

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Bugbee-Falk Book Award

August 15, 2021

Honored and excited that my book has been chosen as one of the recipients of the 2021 Bugbee-Falk Book Award from the Association of University Programs in Health Administration (AUPHA). Thank you Daniel Gentry and the great people at AUPHA Quint Studer Chester Elton Joe Tye Mona Sarfaty Thomas (Tom) Dahlborg Dr. Caren Rossow, FACHE…

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Bedside Manners Aren’t Limited to Healthcare Workers

January 11, 2021

2020 was a challenging year for many, and it’s brought forth the need for several difficult conversations in the workplace. Whether it was having to tell someone he or she had been laid off or telling your boss you didn’t complete that report because you had to help your child with virtual school, one thing has become vital in the workplace: compassion. 

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Doctors working with improv actors to improve communication with patients

December 31, 2020

Breaking bad news is never easy. And as more health care options move to virtual platforms during the COVID-19 crisis, more health care workers are exploring new ways to better communicate with their patients.

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Fierce Healthcare Takes a Look at Telehealth

December 22, 2020
Doctor talking to patient via computer

Some doctors are Zooming with improv actors to get better at delivering bad news. Here’s why.

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Defining a successful clinical engineering transformation

December 18, 2020

Healthcare Global takes a look at e-health best practice and how best to implement clinical engineering William Girling|Dec 15|7 min read In our preceding article, we explored how clinical engineering (CE) is transforming the paradigm for tech-driven healthcare. Offering patients 24/7 care, an optimised clinical experience and a more efficient way of deploying facility services,…

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The Orsini Way Launches Telehealth Training Program Using Professional Actors to Teach Physicians How to Deliver Bad News Virtually

December 9, 2020

The Orsini Way, a healthcare communications training company dedicated to enhancing the patient experience and improving outcomes, today announces the launch of its telehealth communication training program. Based on the popular Breaking Bad News Program® that has trained thousands of healthcare providers over the past 10 years, the telehealth version is designed to teach medical professionals how to communicate more compassionately and effectively when using telehealth solutions.

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Partnering for Interdisciplinary Communication

November 23, 2020

The Orsini Way is partnering with UNC Health, a not-for-profit integrated health care system headquartered in Chapel Hill, North Carolina. Through the partnership, the UNC Medical Center is using The Orsini Way’s It’s All in the Delivery Remote Learning program to improve interdisciplinary communication and HCAHPS scores. The program contains interactive and virtual learning modules…

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UNC Health Partners with The Orsini Way to Enhance Patient Experience Through New Remote Learning Program

October 29, 2020

The health system will utilize The Orsini Way’s comprehensive virtual communications training program to lead with compassion, strengthen staff and patient interactions and build long-lasting relationships.

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