Whether you are a solo practitioner looking to build your practice or a large hospital system with challenges getting all of your staff together, these online learning modules are the perfect solution. Combine learning modules for complete access to the “It’s All in the Delivery” improving the patient experience program. Now you can listen to Dr. Orsini’s popular workshop, “It’s All in the Delivery” as a remote learning module which covers the key concepts and provides a roadmap to understanding the patient experience. Then take your skills to the next level with our newest learning module “8 Easy Steps to Improve the Patient Experience”. These short, easy to view videos are combined with tasks that reinforce the core concepts taught in the first module. Together this is a virtual training experience that is sure to transform the patient experience and change the culture of your organization.
Now even your most remote employee can gain access to The Orsini Way of improving patient satisfaction.
Dr. Orsini’s decades of experience and research in teaching communication skills is now available via on-line learning modules to help change your culture and improve the way your organization communicates. Purchase learning modules individually or bundle together for the most complete training experience. Looking to bring The Orsini Way method to your entire team? Contact us about volume pricing for large team or system wide rollout.
The first module “It’s All in the Delivery – Enhancing the Patient Experience Through Better Communication” is now available.This workshop is broken down and delivered in 3 parts to make completion easy and convenient. Dr. Orsini teaches all the core concepts to improving the patient experience through his engaging storytelling and years of professional experience as a practicing physician.
Now introducing the newest learning module “8 easy steps to improve the patient experience”! This new module is broken up into 8 short video segments with activities that participants can complete to reinforce the concepts taught in the program. Watch them all at once or complete at your convenience, one thing is for sure…. You will never look at communication the same way again.
Volume discounts are available for modules individually or bundled together. Contact us today.