Using our unique Experiential Learning method, The Orsini Way
has trained thousands of healthcare professionals across the country.
Physicians of all specialties have participated in this unique,
approach using realistic role-playing that teaches the communication
skills not taught in medical school or residency programs.
Participants learn how to quickly form relationships, build trust and
manage the delivery of all critical messages, such as breaking bad
news and conflict resolution. These communication skills have been
shown to improve patient outcomes, reduce malpractice lawsuits,
limit physician burnout and significantly increase patient satisfaction
- Physicians and healthcare professionals participate in improv-
isational role-playing sessions with professional actors who
portray patients or family members.
- Patient Satisfaction
- Role-playing sessions are viewed on-site by The Orsini Way
- Immediately following the role-playing session, participants
are given the opportunity to review the videotaped session
with instructors. It is during this review that the self-review
and self-reflection occurs.