Our Values
We have taken Dr. Orsini’s 25+ years of developing proven communication techniques that help doctors form trusting relationships with their patients, and developed a curriculum of programs and workshops that can be delivered acutely or at scale across entire organizations and networks of institutions to provide the knowledge, capability and support to ensure these new language skills are developed, used and stick.
The Orsini Way Promise
Empathy, Always
We model the same compassion we teach. Empathy isn’t a skill; it’s a standard.
Scientific Integrity
Our programs are rooted in behavioral science, neuroscience, and evidence-based communication research.
Courageous Conversations
We don’t avoid the hard topics — we prepare people to face them with humanity and confidence.
Partnership Over Prescription
Every hospital, clinic, and team is different. We listen first, then co-design training that works in your real world.
Measurable Impact
Training should lead to transformation. We measure results in improved outcomes, trust, and organizational culture.
Hospitals around the country trust The Orsini Way:
Our clients range from top-tier hospitals and medical schools to community-based organizations and health systems.
Each partnership starts small — with a focused pilot program or department training — and grows into sustained collaboration.
Common engagement paths:
Organizational Training Initiatives:
Multi-department rollouts combining workshops + e-learning.
Leadership Development:
Executive and risk management teams integrating communication into culture strategy.
Curriculum Integration:
Medical schools and residency programs embedding empathy into foundational training.
Throughout each stage, our team partners closely with your internal champions — aligning goals, tracking outcomes, and providing ongoing support.
How Our Team Connects and Collaborates
Every engagement with The Orsini Way® begins with understanding your culture — your challenges, your communication touchpoints, and your goals.
From there, we design an integrated pathway to build communication as a clinical and leadership competency across your organization.
Our approach combines:
- Discovery Sessions — to understand current practices and pain points.
- Experiential Training — live workshops and role-play that immerse participants in real-world scenarios.
- Digital Reinforcement — on-demand learning that sustains behavior change.
- Leadership Alignment — ensuring administrators and managers reinforce empathy in daily practice.
The result: measurable, lasting culture change that supports both safety and humanity.
Our Team
We are a lean, deeply experienced organization with dedicated experts across:
Program Design & Research:
Building evidence-based frameworks that align with CMS and AHRQ standards.
Facilitator Network:
Certified trainers and practicing clinicians who lead immersive workshops.
Client Experience:
Relationship managers who ensure smooth rollout, customization, and continued engagement.
Digital Learning & Analytics:
Specialists who translate training outcomes into measurable insights for your leadership.
Behind every engagement is a responsive, thoughtful team that understands how hospitals operate — and how change happens.
ELIZABETH PORET-CHRIST
SVP / Managing Director
NOELLE MOORE, CNPM
Founder and Director of The Finley Project
PATRICIA AMBROSIO, DO
Pediatric Emergency Medicine
SONYA FLEMING
VP of Learning Products and Services
Opportunities
Send your resume to email@theorsiniway.com if you’re interested in working with The Orisini Way.
