Using our unique Experiential Learning method, The Orsini Way has trained thousands of healthcare professionals across the country. Physicians of all specialties have participated in this unique, approach using realistic role-playing that teaches the communication skills not taught in medical school or residency programs.
Participants learn how to quickly form relationships, build trust and manage the delivery of all critical messages, such as breaking bad news and conflict resolution. These communication skills have been shown to improve patient outcomes, reduce malpractice lawsuits, limit physician burnout and significantly increase patient satisfaction scores.
- Physicians and healthcare professionals participate in improvisational role-playing sessions with professional actors who portray patients or family members.
- Role-playing sessions are viewed on-site by The Orsini Way certified instructors.
- Immediately following the role-playing session, participants are given the opportunity to review the videotaped session with instructors. It is during this review that the self-review and self-reflection occurs.