It’s innovative, it’s based on real-life experience, and it works.
Unlike other programs, The Orsini Way is designed and taught by a practicing physician with over 25 years of experience. We don’t use gimmicks or provide scripts. The Orsini Way will completely change the way your staff thinks about communication. Our training is long-lasting because it results in a permanent culture change – benefiting both healthcare professionals and, most importantly, the patients you serve.
Our programs are long-lasting and do not require ongoing training.
Watch our video to learn how the Breaking News Program works
How is The Orsini Way Different?
We don’t teach your staff what to say. The Orsini Way teaches you how to build trusting relationships. Patients who feel they have a trusting relationship with their medical provider are more likely to take their medication, follow up with their physicians and even have better outcomes.
| The Orsini Way | Others |
|---|---|
| Taught and created by a practicing physician | Taught by educators |
| Culture change that is quick and sustainable | Culture change is fleeting |
| Immediate results | Results can take years |
| Teach communication techniques that last | Teach catch phrases that appear shallow |
| No expensive maintenance contract | Expensive maintenance contracts |
| Prevent professional burnout | Educators don't understand burnout |
| Enhance compassioin + maintain efficiency | Only data driven |
Our Programming Options
Breaking Bad News
This unique program trains healthcare professionals how to deliver sad or tragic news to patients and families in the most effective and compassionate manner. This essential skill is seldom taught during medical school or residency training.
Difficult Dialogues
Perfect for physicians, risk managers, HR executives and business leaders, Difficult Dialogues teaches the communication skills necessary to positively influence challenging situations encountered daily.
It's All in the Delivery
This unique program trains healthcare professionals how to deliver sad or tragic news to patients and families in the most effective and compassionate manner. This essential skill is seldom taught during medical school or residency training.
The Orsini Way’s diverse and customized programming includes:
Workshops
2-3 Hour Interactive Workshops hosted live or virtually by Dr. Orsini
(CME accredited)
Improvisational
Role-Playing
Live or virtual sessions with professional actors followed by immediate review.
On-Demand Learning
Access to online learning modules with CME accreditation
Combined Programming
Offerings can be combined for an enhanced program
"We were pleased to find this innovative and human-centered training program for our NICU staff. It is a perfect complement to our other programs.
We had complete confidence that Dr. Orsini’s methods would drive results.”
KELLY NIERSTEDT
President, Winnie Palmer Hospital for Women and Babies
Hospitals around the country trust The Orsini Way
Northeast Regional
Children's Hospital
UPMC Pinnacle
WestMed
Morristown
Carolina Care
Englewood
Meadows
Mednax
Winnie Palmer
Orlando regional
Summit
Virtua