Communication Training for Hospital Leadership & Risk Management

From The Front Line, To the Board Rooms – We Have Been There.

Hospital administrators and risk managers face an increasingly complex landscape — balancing patient safety, staff morale, financial performance, and compliance requirements. New CMS measures now link organizational success to culture, transparency, and communication. Yet most systems still struggle with inconsistent or outdated approaches to disclosure and patient engagement.

Why The Orsini Way® Is Impactful:

Malpractice claims often cost hundreds of thousands, and a growing number now run into the millions – posing a $500K to $1M+ risk per case.

The Orsini Way® equips leadership teams with tools to transform communication into a cornerstone of institutional excellence. By embedding empathy, transparency, and accountability into the culture, organizations reduce risk exposure, improve HCAHPS scores, and strengthen trust — internally and externally.

How We Help:

  • Build organization-wide frameworks for compassionate disclosure.
  • Strengthen your culture of safety and leadership communication.
  • Align with CMS’s Patient Safety Structural Measure and related mandates.

Programs Designed for Leadership & Risk Teams:

NEW!
Mastering Medical Error Disclosures:
CMS-aligned training that teaches leaders and clinicians how to communicate openly and compassionately after adverse events.
Leadership Communication & Culture Workshops:
For executives and managers seeking to set new standards for transparency and empathy organization-wide.
Ready to strengthen your hospital’s communication culture?
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FAQ

Hospital Leadership & Risk Management

He brings powerful stories from medicine combined with practical frameworks for empathy and communication — engaging audiences across healthcare and leadership.

Yes, many sessions can be designed to meet CME/CE requirements for healthcare professionals.

Yes. Keynotes and workshops are adapted to the audience, whether that’s physicians, nurses, administrators, or mixed groups.

Schedule Training for Your Team