Breaking Bad News

PROGRAM

Using the Breaking Bad News P.R.O.G.R.A.M® roadmap, clinicians learn in a safe and private environment in as little as one hour. Unlike any other program, the Breaking Bad News Program® utilizes experiential learning with professional actors. Unscripted cases, written specifically for your team help the participants see their behaviors while a team of trainers gives immediate feedback.

The training has been called “life-changing” because it’s real and it works. This program is ideal for both resident and senior physicians. Even your most remote team member can be trained as virtual Breaking Bad News® sessions are now available.

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What Breaking Bad News Teaches:

How our proven approach to handling the delivery of difficult news has an immediate and profound positive impact on the healthcare experience.

The Orsini Way’s PROGRAM™ framework for effective communication.

Language that balances honesty with compassion.

Techniques to reduce provider anxiety in high-stakes discussions.

Why It Matters:

“Patients consistently rank communication* as one of the most important aspects of their care and healthcare experience.

*Based on Press Ganey and HCAHPS results

How We The Breaking Bad News Program:

In-person workshop (half-day/full-day) 

2-3 Hour Interactive Workshops hosted live or virtually by Dr. Orsini.

Virtual Learning Options

Access to online learning modules.

Improvisational Role-Playing

Live or virtual sessions with professional actors followed by immediate review

Testimonials

Real world feedback from our partners and clients.

"His thought-provoking, practical techniques make any leader a better communicator.The feedback was so superb we asked him to speak again."
Quint Studer
Founder of The Studer Group
"Professionals across all industries can benefit from Dr. Orsini’s perspective and approach to communication."
Shari Moore
Vice President, RiskManagement, PLICO
"Dr. Orsini is a high-impact speaker who connects with audiences in a meaningful way. The feedback is consistently superb."
Dr. Larry Barton
Best Selling Author, CrisisManagement and HR Expert
“Tony was terrific! As a speaker, he was captivating and kept the full attention of the audience the entire time. His presentation was well researched, personal and applicable to all in attendance.”
Brad Diericx
Chief Executive Officer, Curi Advisory
"His delivery and communication was exactly what we needed during this difficult time in healthcare."
Lori Gunther
CEO, Synova Associates, LLC
"We were pleased to find this innovative and human-centered training program for our NICU staff. It is a perfect complement to our other programs. We had complete confidence that Dr. Orsini’s methods would drive results.”
KELLY NIERSTEDT
President, Winnie Palmer Hospital for Women and Babies
“The training we received from The Orsini Way is like none other. Our residents now have greater confidence and skills in leading difficult conversations, whether in person or virtually. I’m still amazed that after each training I still walk away having learned something new from its experts.”
DR. TANGANYIKA BARNES
Program Director of the Internal Medicine Residency Program Englewood Health
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