Client Testimonials

“We were pleased to find this innovative and human-centered training program for our NICU staff. It is a perfect compliment to our other programs. We had complete confidence that Dr. Orsini’s methods would drive results.”

“It has been outstanding, and really changed my way of speaking to my patients and relating with them. I would love to bring this training to more people, it could ease so much suffering. This was a wonderful training for residents, fellows and I would encourage attending (physicians) to receive this too.”

“I’ve never really found simulations to feel realistic, the actors from TOW felt so real! The feedback session although uncomfortable, were incredible helpful seeing where I excelled and where I still needed to improve.”

“We were so happy to be ahead of the curve already training our residents about disclosing medical errors using The Orsini Way. This program is part of our formal Patient Safety curriculum to meet with the ACGME requirements. We feel that it is the best representation of real-life scenarios and we find our residents are better prepared after completing training.”

One of the most difficult things a doctor has to do is to tell a patient that the test results are worrisome, that a terrible mistake was made, or to tell a family member that loved one has unexpectedly died. The Orsini Way program is an innovative program which places doctors in one of these difficult situations using highly skilled actors and gives them immediate feedback and tips for doing it better next time. Our residents who have gone through this training have found it extremely helpful and have been able to implement the techniques they’ve learned.