Dr. Anthony Orsini
2020 was a challenging year for many, and it’s brought forth the need for several difficult conversations in the workplace. Whether it was having to tell someone he or she had been laid off or telling your boss you didn’t complete that report because you had to help your child with virtual school, one thing has become vital in the workplace: compassion.
Read MoreBreaking bad news is never easy. And as more health care options move to virtual platforms during the COVID-19 crisis, more health care workers are exploring new ways to better communicate with their patients.
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Some doctors are Zooming with improv actors to get better at delivering bad news. Here’s why.
Read MoreHealthcare Global takes a look at e-health best practice and how best to implement clinical engineering William Girling|Dec 15|7 min read In our preceding article, we explored how clinical engineering (CE) is transforming the paradigm for tech-driven healthcare. Offering patients 24/7 care, an optimised clinical experience and a more efficient way of deploying facility services,…
Read MoreThe Orsini Way, a healthcare communications training company dedicated to enhancing the patient experience and improving outcomes, today announces the launch of its telehealth communication training program. Based on the popular Breaking Bad News Program® that has trained thousands of healthcare providers over the past 10 years, the telehealth version is designed to teach medical professionals how to communicate more compassionately and effectively when using telehealth solutions.
Read MoreThe Orsini Way is partnering with UNC Health, a not-for-profit integrated health care system headquartered in Chapel Hill, North Carolina. Through the partnership, the UNC Medical Center is using The Orsini Way’s It’s All in the Delivery Remote Learning program to improve interdisciplinary communication and HCAHPS scores. The program contains interactive and virtual learning modules…
Read MoreThe health system will utilize The Orsini Way’s comprehensive virtual communications training program to lead with compassion, strengthen staff and patient interactions and build long-lasting relationships.
Read MoreThe economic fallout of the global pandemic has resulted in an influx of layoffs and furloughs, leading to many difficult conversations between employers, employees, staffing agencies, and candidates. Delivering tough news in a professional setting is never easy, but it’s especially challenging when the discussion involves separating an employee from a company.
Read MoreOriginally posted on kevinmd.com A majority of physicians see between 11 and 20 patients per day, and among all practices, the majority of doctors spend between 17 and 24 minutes with each patient. Assuming a five-day workweek, this translates to more than 900 patient interactions per year and over 1,066 minutes spent communicating with patients. Today, many of…
Read MoreBy Amanda Schiavo – Originally Posted on Employment Benefit News As a result of the COVID-19 pandemic, HR leaders are finding that they are having difficult conversations with employees on a more frequent basis. These conversations are never easy or natural, especially when they can’t be in person, but there are strategies employers can take…
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