In The News

Did You Choose a Good Doctor?

February 18, 2022

The doctor-patient relationship is important. Ensure your doctor is the right fit by looking for these six important characteristics. By Paul Wynn | Feb. 18, 2022, at 12:39 p.m. This…

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The DO Book Club, Feb. 2022: It’s All in the Delivery and Motherhood, Medicine & Me

February 1, 2022

One DO details his quest to improve patient communication, and another shares her experiences as a mother and OB-GYN, in this month’s featured reads. Feb. 1, 2022 February 2022 issue…

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Bugbee-Falk Book Award

August 15, 2021

Honored and excited that my book has been chosen as one of the recipients of the 2021 Bugbee-Falk Book Award from the Association of University Programs in Health Administration (AUPHA).…

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Bedside Manners Aren’t Limited to Healthcare Workers

January 11, 2021

2020 was a challenging year for many, and it’s brought forth the need for several difficult conversations in the workplace. Whether it was having to tell someone he or she had been laid off or telling your boss you didn’t complete that report because you had to help your child with virtual school, one thing has become vital in the workplace: compassion. 

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Doctors working with improv actors to improve communication with patients

December 31, 2020

Breaking bad news is never easy. And as more health care options move to virtual platforms during the COVID-19 crisis, more health care workers are exploring new ways to better communicate with their patients.

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Doctor talking to patient via computer

Fierce Healthcare Takes a Look at Telehealth

December 22, 2020

Some doctors are Zooming with improv actors to get better at delivering bad news. Here’s why.

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Defining a successful clinical engineering transformation

December 18, 2020

Healthcare Global takes a look at e-health best practice and how best to implement clinical engineering William Girling|Dec 15|7 min read In our preceding article, we explored how clinical engineering…

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Partnering for Interdisciplinary Communication

November 23, 2020

The Orsini Way is partnering with UNC Health, a not-for-profit integrated health care system headquartered in Chapel Hill, North Carolina. Through the partnership, the UNC Medical Center is using The…

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Difficult Conversations in Business: Lessons Learned from the ICU

August 12, 2020

The economic fallout of the global pandemic has resulted in an influx of layoffs and furloughs, leading to many difficult conversations between employers, employees, staffing agencies, and candidates. Delivering tough news in a professional setting is never easy, but it’s especially challenging when the discussion involves separating an employee from a company.

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The Case for Compassionate Communication – KevinMD.com2

August 12, 2020

Originally posted on kevinmd.com A majority of physicians see between 11 and 20 patients per day, and among all practices, the majority of doctors spend between 17 and 24 minutes with each patient.…

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3 Ways HR Can Use a Doctor’s Approach to Navigate Difficult Conversations – benefitnews.com

August 12, 2020

By Amanda Schiavo – Originally Posted on Employment Benefit News As a result of the COVID-19 pandemic, HR leaders are finding that they are having difficult conversations with employees on…

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Transforming the patient experience: Tips for better patient communication – MedicalEconomics

August 12, 2020

In his communication training programs, Dr. Anthony Orsini outlines key techniques for building trust with patients such as sitting, actively listening and avoiding multitasking. Check out this MedicalEconomics article for more tips…

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